DFP Recruitment Services has been operating since 1981 and is a well respected National
Recruitment Provider. We are a full service consultancy specialising in:
- Temporary and permanent recruitment service in the white collar, call centre,
mid to senior executive, and blue collar market segments
- HR Consulting, Market Research
- Other innovations and activities consistent with a full service HR company.
Our business has been built by providing superior service defined by responsiveness,
open communication and trust. We stake our reputation on our people – their personal
strengths and business expertise.
DFP Vision
- Our vision is to provide First Choice People Solutions.
DFP Mission
- We are dedicated to providing solutions and creating value for our clients, candidates
and staff through listening and adapting our service offering.
Values and Operating Guidelines
Our clients will have similar goals and values to DFP and satisfy the following
criteria:
- They recognise the importance of quality service and be willing to pay the margins
necessary to provide that service
- They provide a pleasant and safe environment for our workforce
- They provide assignments which give our workforce some degree of employment stability
They are committed to developing long term strategic partnerships
Our people who work at DFP will be like minded and appreciate the vision,
mission and guidelines.
The company and its people will:
- Operate with an unquestionable customer focus
- Value all DFP team members by encouraging teamwork, empowerment, recognition,
fairness and ongoing learning
- Recruit and retain energetic individuals who exhibit outstanding performance.
Utilise and recognise their expertise
- Provide the right facilities, tools, environment and leadership to enable the
team to perform to the required standards
- Increase profitability so our customers and staff can share in our success
- Demonstrate the highest possible ethics through unquestionable honesty, trust
and loyalty
- Encourage open and candid communication
- Promote, encourage and foster fun in the workplace
- Recognise the need for work – life balance
- Operate with “high performance” principles by demonstrating urgency, accepting
responsibility, being flexible and striving for continuous improvement.
Our market will
provide Recruitment and Assessment services in temporary and permanent recruitment
in the white collar, call centre, mid to senior executive and blue collar market
segments.
DFP Recruitment Services has a number of divisions that operate under the following
specialist recruitment brands:
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Attain People Solutions, DFP’s executive recruitment division, covers executive
and professional level recruitment for all levels of senior management, for permanent
or contract positions. We source the most appropriate candidates for referral, either
through our existing database, active search or a specific recruitment campaign.
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DFP FlexForce, DFP’s industrial recruitment division, works in close partnership
with clients, DFP FlexForce management is able to offer clients innovative solutions
based on extensive experience in the industrial sector. Working across the manufacturing
and distribution industries, DFP FlexForce is a key supplier for both permanent
and flexible workforces.
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DFP Recruitment, DFP's office and project's division, specialises in temporary,
contract and permanent placements. DFP Recruitment works consultatively with clients
to understand their requirements and contribute to their business success. We undertake
recruitment for a large variety of sectors for administrative, financial, sales
and operational classifications.
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Network Recruitment, DFP's contact centre specialist division, is an industry
leader in call centre and contact centre recruitment. Network has been ranked in
the top ten for market share, best provider and main provider, against large multinational
corporations (ACA Research – Recruitment practices in call centre in Australian
and New Zealand).
Specialists in volume and campaign based recruitment, Network works collaboratively
with clients to provide quality recruitment outcomes.
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QOROM, DFP's legal specialist division, provides recruitment expertise to
the premier legal firms including many other organisations within the legal industry.
Qorom provides lawyers and legal support staff including administrative and managerial
personnel.
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The Australian Institute of Management (AIM) is Australia's largest professional
body for managers, and is recognised as the voice of management in this country.
The Institute is best known as Australia's largest private provider of management
training and consultancy services. AIM also has an outstanding reputation as the
premier source of applied management information through our national network of
bookshop and library facilities.
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The Australian Industry Group (Ai Group) is Australia's leading industry
organisation representing 10,000 employers in manufacturing, construction, automotive,
telecommunications, IT & call centres, transport, labour hire and other industries.
Ai Group's members operate businesses of all sizes throughout Australia and represent
a broad and expanding range of sectors. They provide comprehensive advice and assistance
to help members run their businesses more effectively and to become more competitive
on a domestic and international level.
Ai Group member companies operate businesses across New South Wales, Victoria and
Queensland and we maintain strong partnerships with the Engineering Employers Association
South Australia (EEASA) and the Chamber of Commerce and Industry in Western Australia
(CCIWA).
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Australian Teleservices Association (ATA) is the peak industry body for the
call centre industry in Australia. It is a not for profit organisation whose primary
role is to promote the growth and professionalism of the Asia Pacific Call Centre
Industry. The ATA provides a forum that facilitates the exchange of ideas, experiences,
solutions, and enables call centre professionals to interact and network with their
peers and industry leaders at local, national and international functions.
The ATA continually strives to provide a professional and representative voice for
our growing industry.
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The Customer Contact Management Association (CCMA) of Australia provides
a forum where contact centre industry professionals can interact with their peers
locally, nationally and as part of an international network of like-minded industry
associations.
The CCMA continually strives to provide a professional, responsive voice in this
challenging industry and actively promotes the recognition of the contact centre
industry. The association offers many benefits to contact centre professionals
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The Recruitment and Consulting Services Association Ltd (RCSA) is the voice
of the Australian & New Zealand recruitment and on-hire industry. The mission of,
“representing and servicing the interests of its Members for the increased profile
and professionalism of the industry,” is the foundation of all RCSA activity. RCSA
promotes the interests of the industry through legal and legislative advocacy, public
relations, education and the advancement of business and individual standards and
professionalism.
RCSA Corporate and Accredited Recruitment Professional are governed by a Code for
Professional Practice supported by a Disciplinary & Dispute Resolution Procedure.
Corporate Members can also be accredited with an internationally recognised Service
Delivery Standard while Individual Members can become accredited through the completion
of a range of learning pathways.
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SAI Global is an applied information services company that helps organizations
manage risk, achieve compliance and drive business improvement.
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Stratecom is a work management and policy consulting firm that offers advice
on employee and industrial relations matters including the interpretation of workplace
awards and agreements and their application. It is a specialist industrial relations
consultancy that is utilised by DFP in potentially complex situations to capture
relevant advice.
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DFP Recruitment Services is a Business Alliance Partner with VECCI – the Victorian
Employers’ Chamber of Commerce and Industry. This partnership was formed in
September 2001 and has proven to benefit both parties. DFP and VECCI host Corporate
HR briefings every quarter bringing topical HR issues to HR and Personnel Managers.
For more
information visit www.vecci.org.au |
Australia’s Biggest Morning Tea
DFP staff join together each year to have a cuppa for cancer research. A great array
of cakes, biscuits and other goodies are exchanged for donations to help research
into cancer.
Contributions assists the work the Cancer Council does on cancer control activities
- funding research and providing information and public education, cancer prevention
advice and services and support for patients and their carers.
For more information visit www.biggestmorningtea.com.au
DFP has undertaken to support beyondblue - the National depression initiative by
way of raising awareness.
beyondblue is a national, independent, not-for-profit organisation working to address
issues associated with depression, anxiety and related substance misuse disorders
in Australia.
To find out about depression, what to do about it and how to help someone go to
www.beyondblue.org.au or phone 1300 22
4636. For counselling or urgent assistance, call Lifeline on 13 11 14.
Each year, DFP staff support Jeans for Genes Day – the official fundraising day
for the Children’s Medical Research Institute.
Funds raised go towards the prevention and better treatment of genetic diseases
that afflict children such as leukaemia, muscular dystrophy, cystic fibrosis and
many other disorders.
Every little bit helps and it is a great excuse to wear jeans to work.
For more information visit www.jeans4genes.com.au
The annual Walk to Cure Diabetes is the JDRF's most popular event, uniting over
80,000 people in Australia to find a cure for type 1 diabetes. The Walk is fun for
families, friends and workmates.
DFP participates each year in raising money for the Juvenile Diabetes Research Foundation
(JDRF). In 2002, DFP teamed with one of our major clients, BP, and walked Albert
Park Lake in support of this fundraising campaign.
For more information visit walk.jdrf.org.au
DFP Recruitment Services provides a working environment that is fair and equitable,
meets the requirements of our internal and external workforce through the application
of safe work practices and offers a service that has a positive environmental impact.
These objectives are inherent in the policies that guide our practices. We endeavour
at all times to align our behaviour with our policy framework:
